OSS/BSS Solutions
OSS/BSS Solutions
Defne’s OSS/BSS Solutions enable mobile network operators to deliver time sensitive/real-time and location-based warning messages to subscribers in a geographic area, efficiently route and deliver SMS and voice traffic locally and internationally, launch new innovative services and manage their partners easily, and remotely test/monitor their basic and value added services on their GSM/GPRS networks before launch and during live operations.
Built on a future-proof and scalable architecture, Defne’s OSS/BSS Solutions allow mobile operators to keep operational costs under control, optimize the use of their network infrastructure, increase their revenues and customer satisfaction all at the same time.
Defne's OSS/BSS Solutions include:
Key Operator Benefits:
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Customer Retention: Increases Customer Retention: Increases subscriber satisfaction by enhancing service experience with 'always on', spam free, higher quality communications
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Revenue Protection: Ensures value added services are functioning properly and charged accurately
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Effective: Centralized management of partners and services coupled with testing of services based on human behavior simulation through distributed devices
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Real-time Monitoring: Timely detection and reporting of all service, network and charging errors ensures quality.
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OPEX Reduction:
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Replaces manual tests carried out by multiple operational resources (hence both error-prone and costly) with specially developed autonomous computer software that simulates user behavior.
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Selects best international call routes based on pre-selected parameters.
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Centralizes partner and third party service management
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Increased Resource Productivity: Valuable resources can now work more efficiently on analysis and problem solving