Defne Welcomes New Director of Self-Service Products

We are pleased to announce the appointment of İmdat Sarıalioğlu as the new Director of Self-Service Products. With his extensive experience in managing customer service operations across various industries and developing self-service products and services, we believe he will add significant value to our company and our customers.

In his new role, Mr. Sarıalioğlu will lead Defne's self-service solutions for the customer service sector, focusing on growth objectives in this area. By combining his comprehensive experience in technology and customer service sectors with Defne's growth targets in self-service channels, we aim to deliver innovative products and services to the industry.

Mr. Sarıalioğlu has worked in leading companies in their sectors for over 25 years, gaining valuable experience in various roles. Throughout his career, he has achieved successful business results in customer service, self-service channel management, and the development of new products and services.

Mr. Sarıalioğlu holds a Bachelor's degree in Business Administration from Istanbul University and a Master's degree in Business Administration from Istanbul Şehir University. He has held various executive roles at companies such as Yapı Kredi Bankası, Türk Telekom, DRD Filo Kiralama, and Reeder Technology.