Personalization Suite

 

Callers are bored of listening to the beep beep tune that they hear when waiting for a call to connect. And called parties want to let their callers know why they cannot answer a call with a personal message –  whether they are in a meeting, will call back shortly, or simply a greeting message.

 

Network operators now can offer their subscribers Defne’s Personalization Suite and let them personalize and enrich their communications experience with popular tunes and status messages.

Defne’s Personalization Suite includes:

 

Key Operator Benefits:

  • Drives Revenue:

    • Generates subscription fee 

    • Can be deployed as third party service

    • Easy-to-use service with hot offer via IVR/SMS/USSD/Web or predefined short codes and prefixes

    • All-embracing service that can be used by both post and pre-paid susbcribers

  • Personalized: Users enjoy the benefit of expressing their individuality by selecting the status messages

  • Increases Customer Satisfaction:

    • Enhances subscriber communications experience and reduces churn

    • Ability to integrate with mobile marketing solutions to offer adverts

    • Self-marketing features boost service penetration

  • Interoperability: Seamlessly integrates with call completion solutions and existing billing systems

  • Advanced Functions: Subscription, Charging and Content Provider modules

 

 

 

 

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Need more details? Contact Us

 

We will be glad to answer any questions you may have.  Please contact us by phone, email or via our social media channels.