Converged CollectCall Suite
Defne’s Converged CollectCall Suite enhances operator revenue potential by increasing the rate of connected calls while providing prepaid subscribers with user-friendly services. Defne’s innovative Converged CollectCall Suite boosts the number of connections by allowing prepaid subscribers to initiate reverse charged calls, to place missed call notifications to their desired parties, or to use advance credits when they have low or zero balance.
Built on open-standards, the Converged CollectCall Suite offers a portfolio of feature rich solutions that ensure service continuity while enhancing subscriber experience. While monetizing untapped revenue streams through easy-to-use ARPU generating services of the Converged CollectCall Suite, mobile operators can increase customer loyalty, and reduce time to market and total cost of ownership all at the same time. Furthermore, the Converged CollectCall Suite can easily be integrated with call completion and mobile marketing services for new revenue streams.
Defne’s Converged CollectCall Suite offers the following applictaions that can be deployed individually or as an integration solution:
Key Operator Benefits:
Drives Revenue: Increases call completion rates to generate additional chargeable calls. Can also be integrated with mobile marketing services
Reduces Churn and Increases Customer Loyalty: Allows calls to be placed from a variety of options when out of/with low credit. Enhances the subscribers’ communications experience and increases satisfaction
Intuitive: It is easy-to-use and does not require comprehensive subscriber education. Reduces time-to-market effort
Interoperability: Seamlessly integrates with call completion solutions and existing billing systems
Reduces Cost of Ownership: Feature rich, cost and resource effective solutions that improve network usage efficiency
World-class Managed Services: The solutions are backed-up with Defne’s proven professional and managed services